This Privacy Policy explains how Big Buy Productions LLP (“Saumya Soul”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from https://www.saumyasoul.com (“Website”).

By using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information
Information you provide directly, such as:

• Name, email address, phone number, billing and shipping address

• Payment details (processed securely via third-party gateways; not stored by us)

• Account login details (if you create an account)

b. Automatically Collected Information
When you visit our Website, we may automatically collect:

• Device and browser information

• IP address and location data

• Pages viewed, time spent, and referring websites

• Cookies and similar technologies for analytics and personalization

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate order updates and promotional offers

• Respond to queries and provide customer support

• Improve our Website, products, and services

• Comply with legal obligations

We will not sell, rent, or trade your personal information to any third party.

3. Cookies

Our Website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:

• Recognize returning users

• Store preferences

• Analyze Website traffic and improve performance

You can choose to disable cookies through your browser settings, but some features of the Website may not function properly as a result.

4. Sharing of Information

We may share limited information only with:

• Trusted third-party service providers (payment processors, logistics, analytics, etc.) who help us operate our business and fulfill your orders.

• Legal authorities, when required to comply with applicable laws or lawful requests.

All third-party partners are obligated to maintain confidentiality and use your data only for authorized purposes.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
However, while we strive to ensure the highest level of security, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you

• Request corrections or deletion of your data (subject to legal obligations)

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@saumyasoul.com.

7. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read their privacy policies before providing any personal information.

8. Data Retention

We retain your information only for as long as necessary to:

• Fulfill the purposes described in this Policy

• Comply with legal, tax, or accounting requirements

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated version will always be available on this page, with a revised effective date. Continued use of the Website after such updates constitutes acceptance of the revised Policy.